IT management refers to the monitoring and administration of an organization’s information technology systems: hardware, software and networks. IT management focuses on how to make information systems operate efficiently. Just as important, it’s about helping people work better. Increasing numbers of organizations are putting IT at the center of their strategies. In the digital world, IT departments are tasked to do more than ever and are becoming a fulcrum for reinvention.

IT management ensures that all technology resources and associated employees are utilized properly and in a manner that provides value for the organization. Effective IT management enables an organization to optimize resources and staffing, improve business processes and communication and enforce best practices. Individuals working in IT management must also demonstrate abilities in such general management areas as leadership, strategic planning and resource allocation.